Technology is no longer just a support function—it’s the backbone of every modern business. At Nioba Global S.A.S., we deliver Managed IT Services that go beyond reactive support. We proactively manage, secure, and optimize your IT environment so your team can focus on innovation, growth, and client success.
Whether you’re a growing MSP, a regulated enterprise, or a remote-first organization, our services are designed to ensure continuity, compliance, and confidence.
What Are Managed IT Services?
Managed IT Services involve the outsourcing of critical technology operations to a trusted partner. This includes infrastructure monitoring, cybersecurity, endpoint management, network administration, and technical support. The goal is simple: prevent issues before they occur, streamline operations, and align technology with business strategy.
At Nioba, we combine technical expertise with legal insight, sustainability principles, and bilingual communication to deliver a truly comprehensive solution.
Strategic Benefits
- Cost control and predictability: Avoid unexpected expenses with transparent, scalable service models.
- 24/7 monitoring and support: We detect and resolve issues before they impact your business.
- Regulatory compliance: We align your systems with GDPR, Colombia’s Law 1581, and ISO standards.
- Scalable infrastructure: Grow confidently with flexible, secure IT foundations.
- Bilingual support: Seamless communication with local and international teams.
What We Deliver
- Help desk and remote technical support
- Endpoint and server management
- Network and firewall administration
- Automated backups and disaster recovery
- Security patching and updates
- License and asset management
- Monthly KPI reporting and analytics
- Compliance advisory and bilingual documentation
Who We Serve
- Hybrid and remote teams needing secure, responsive support
- MSPs looking to outsource specific functions while maintaining control
- International organizations standardizing IT across regions
- Regulated entities requiring audit-ready systems and documentation
Why Nioba?
- MSP-native workflows: We understand SLAs, ticketing systems, and client-facing protocols.
- Professional bilingual documentation: Manuals, reports, and policies in English and Spanish.
- Sustainability integration: We assess the environmental impact of your IT operations.
- Legal adaptability: We configure systems to meet local and international compliance requirements.
- Strategic mindset: We don’t just resolve tickets—we build resilient, future-ready infrastructures.
